Returns & Exchanges

At The Fruit Company®, we stand behind the quality of our orchard-fresh gifts with a 100% Satisfaction Guarantee. If your order arrives damaged or fails to meet your expectations, please contact us within 15 days of receipt for a replacement or refund.

Return Process

• 1.
  Contact Customer Support

  Reach out to our team at 1-800-387-3100 or email us with your order number and details regarding the issue with your fruit delivery.

• 2.
  Provide Quality Documentation

  To help us maintain our high standards, please provide photos of the damaged product and the shipping box to expedite your claim process.

• 3.
  Review and Resolution

  Our quality assurance team will review your request within 24-48 hours and determine the best resolution, whether it be a full refund or a fresh replacement.

• 4.
  Receive Replacement or Credit

  Once approved, we will immediately ship out a replacement gift at no extra cost to you or issue a credit back to your original payment method.